Working With Installers


The purchase of quality flooring is a good start but the key to  the overall performance and appearance of your new floor is installation.  Seek out a floor covering installer much like you would a building contractor. A reliable installer should carry insurance, both liability and workmen's compensation. It is important to us that you find the best independent certified installers in your area. Certified installers usually charge a bit more but will follow all the guidelines set forth by the Carpet and Rug Institute, this small additional cost is well worth it in the long run.

To view a copy of installation guidelines (commercial or residential) form the Carpet and Rug Institute, Click Here.

This link takes you to the CFI web site and installer locator.

After the installation:

Following the carpet installation, you may notice some shedding or sprouting. This is normal and will not affect the carpet’s life or beauty. Here’s what to do:
  • Shedding— The shedding of loose fibers is normal and should subside with regular vacuuming.
  • Sprouting— If a single tuft extends beyond the carpet’s surface, simply clip it off. Do not pull it out.
  • Pile reversal or shading— This seeming color change may occur in various parts of the carpet, caused by light being reflected in different ways as pile fibers are bend in different directions.  This is not a defect but a characteristic of plush carpet.
We welcome your questions at Capri, call 800-848-4967!